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NetFlights

NetFlights

www.netflights.com
What is your customer experience with NetFlights?

NetFlights Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

NetFlights has a 4.6 star rating from 2 reviews, with 33% would likely recommend. Rating distribution shows 100% positive. Recent notes attribute some problems to airlines (Saudi Airways). Reviewers value number of destinations, discounts and low price level.

Key Takeaways for Future Customers

  • Check NetFlights reviews for pricing and route options before booking.
  • Be aware that refunds and compensation may require agent intervention with the airline.

Negative Feedback / Risk Areas

  • NetFlights customer complaints cite slow or no response to emails and phone calls.
  • Issues often involve airline changes, seat allocations and compensation delays.

Positive Feedback

Staff have been praised when helpful; customers value destinations, special offers and generally low price levels.

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Show reviews that mention
qatar airways phone tickets saudi issue airlines number contact details emails
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Anonymous
map-marker Gloucester, Gloucestershire

Refund or compensation of flight costs due to airline cancellation

AI Highlights
  • - -Flight cancelled due to technical fault; voucher £5; replacement next day with Doha wait; delay cost prepaid Australia accommodation; seeking redress.
Updated by user Mar 14, 2026

When I booked my flights last year with James at Netflights he James was most helpful.After arriving back from Perth WA with so many problems . Netflights hasn’t and will not help .

They say that I have to go back to Qatar Airlines .

Qatar Airlines say that I have to go back to Netflights who I booked my seats through .No one wants to take responsibility. Very exasperating.

Original review Mar 12, 2026
Hi Netflights,
We hope this email finds you well.
We're writing to you regarding booking reference 2251****, Galileo/Booking Ref: D6VMSJ: BHX >> DOH on 31/12/2025 (two adult tickets).
This flight was unfortunately cancelled due to technical fault (Qatar Airways). The outbound flight was scheduled for 13:20 but was cancelled at 21:00 (31/12/2025).

A £5 voucher was issued for food and a bottle of water. A replacement flight was booked the following day, but included a subsequent 10hr wait in Doha (we had paid extra for a shorter wait, originally).
As a consequence, there was a significant delay in getting to our final destination Perth, Australia.

This led to a loss of pre-paid accommodation in Australia and significant disruption to all travel plans.
Having navigated to the Qatar Airways Help service, we have been told to seek compensation via our travel agents (i.e., you). We have phoned your office twice, without reply, and now wish to raise the matter via email.
We look forward to hearing your reply.
Kind regards,
Stuart and Gillian Brain
View full review
Mark S Dvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bang Lamung, Chon Buri

Contact details

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unknown name and phone number had been put on my tickets by Saudi Airlines. They tried to blame Netflights, who was totally innocent. It was Netflights who contacted Saudi and sorted the issue out.

Pros:
  • Helpful good price for the tickets

User's recommendation: Not Netflights issue issue was with Saudi Airways who couldn’t understand the issue

View full review
David B Xsc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glasgow, Glasgow City

Unsatisfactory

Updated by user Mar 14, 2026

Contacted customer services on several occasions and no reply or acknowledgment received from them.

Original review Feb 26, 2026

To send emails and get no response what so ever, does not inspire any good reviews what so ever as I would not wish anyone else to put up with what we had to.

View full review
Cameron F Nxa

Flight change

AI Highlights
  • - I need to change my flight date due to a family member's terminal illness.
  • - I plan to stay a month longer to help them and their wife be comfortable.

I need to change the date of my flight. Reason being, a family member over here has been given less than a year to live, so I plan to stay for another month or so and help him and his wife get as comfortable as possible

Preferred solution: The ability to change dates

View full review
Anonymous
map-marker Market Drayton, Shropshire

Imminent travel from LHR to ORD schedule change have no seats for us.

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AI Highlights
  • - Spoke with Netflights, VA and Delta on 16 May LHR-ORD seats.
  • - Booking moved VA to Delta on 3 May.
  • - Delta won't allocate seats; seeking SkyTeam no-cost rebooking.

I have repeatedly spoken to Netflights, Virgin Atlantic and Delta to ascertain seats for our flights on Tuesday 16th May from LHR to ORD. Booking made in February were confirmed on VA, then about 2 weeks ago on 3rd May I was asked by Netflights to change to Delta, due to a scheduled change by VA.

This was agreed to, but I now find that even Delta are not prepared to honour this and allocate seats for us.

They have 1 seat (middle) for 2 of us?

I would request that you rebook us at no cost on a confirmed flight with reserved seats, on any SKY Team flight on the same day at approximate time. I have a Platinum for life CARD with KLM/Air France.

Thanks,

JCC

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Priscilla Q Jqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hounslow, England

Urgent assistance regarding flight ticketsmn

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AI Highlights
  • - The shift manager on 03/02/23 was kind and understanding.
  • - The reviewer says he was God-sent and prioritized their son's wellbeing.

The manger on the shift on 03/02/23 was kind , understanding, percent, I will say he was GOD sent Thanks to him wish him the best of life his entire generation will never luck me and my son's wellbeing was his priority onec again thank you

Loss:
$300

Preferred solution: Price reduction

View full review
Anonymous

Netflights.com or airnet.co.uk

AI Highlights
  • - Spelling error on Air Delta e-tickets to New York.
  • - £75 charged by Gold Medal Travel Group PLC to amend.
  • - Delta: charges arbitrary; awaiting Gold Medal reply.

i purchased fares of Air Delta to New York in May 2008 On receipt of electronic Tickets I found there was spelling mistake Hence I contacted customerservices@***.co.uk ii. e.

Gold Medal Travel Group PLC (ATOL 2916) of Preston PR2 2 QG and requested the amendment I was imposed £75.00 Charges to effect correct spelling. When I contacted Delta Airline they were shocked to hear of arbitrary charges imposed by agents contrary to the directives.

It's over 3 months now I am awaiting positive response from Gold Medal Travel Group. Rip off Gold Medal should be awarded to such unscrupulous practitioner.

View full review

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